AV Technician - Level 2

 Title:  AV Technician – Level 2 

Reports to:  Service Coordinator 

Class:  Full-Time  

Type:  Salary 

Revised:  12/11/2023 

Apply by sending your resumé and a cover letter to resumes@redwireav.com.
Please include “AV Technician - Level 2” in the subject line.

Primary Role:  

Accountable for being articulate in the systems provided and supported by Redwire Audio Visual Responsible for providing pre and post sales support to sales and technical staff on AVL (audio, video, & lighting) systems. Responsible for the installation of AVL equipment, including but not limited to, cables, fiber optics and electronic devices. The AV Tech is responsible for installing the products in the most efficient and effective manner. All installations must meet the highest quality standards set forth by Redwire Audio Visual, while assuring a professional and safe working environment. Must have ability to effectively communicate internally and externally as a representative of Redwire Audio Visual. The ability to travel frequently is required. 

Responsibilities: 

• Responsible for the basic wiring and installation of hardware which can require the use and the knowledge of operating power tools 

• Responsible for the operation of cable testing equipment 

• Meet all installation deadlines 

• Prep equipment and tools for projects in an efficient and timely manner 

• Provide technical support for customer related service issues 

• Assist sales staff with joint sales calls to customer site -- this may require the AV Tech to perform technical presentations and provide support 

• Assist sales and solutions design staff by providing support with system design 

• Develop and maintain knowledge of current and new technologies 

• Provide a safe, clean, and organized worksite 

• Other duties as required or assigned by company management 

Accountability: 

The AV Technician – Level 2 will be accountable to the AV Tech Manager.  

Qualifications: 

The AV Tech (Level 2) should have work experience in the AV integration field and/or experience working with live production equipment. A related associate degree from an accredited college or university is preferred but not required.  

Travel: 

This position requires regular overnight travel, often for multiple nights, up to 50% of the time. 

Additional Skills and Abilities: 

• Share our company values: Relationships, Integrity, Collaboration, and Excellent Experiences. 

• Excellent written and verbal communication skills. 

• Must be responsible, self-motivated, self-starter, personable and well-organized. 

• Superior customer service skills. 

• Ability to manage multiple tasks simultaneously. 

• Strong interpersonal skills; ability to work in a professional manner with diverse groups. 

• Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. 

• Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. 

• Must be able to effectively handle stressful situations, change orders, and understand when to defer to Solutions Advisors for client relations. 

• Must be able to read and effectively interpret general documentation.  

• Valid and current driver's license. 

Physical, Mental and Environmental Requirements: 

• Employee is required to stand, walk, climb, sit and use hands and fingers. 

• Some light lifting of objects is required. 

• Reaching, grasping and carrying activities are also required. 

• The noise level in the work environment is usually moderate. 

• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations. 

All requirements may be modified to reasonably accommodate individuals with disabilities.   

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. 

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.